About Perfect English Hospitality

Graham spent his childhood in the Arabian Gulf and has been traveling ever since. His journey as an educator and professional is both diverse and enriching. From his base in Tanzania, Graham has been passionately teaching English as a Foreign Language to students around the globe. His dedication to education and his unique approach to teaching have helped countless students gain proficiency in English, opening doors to new opportunities and experiences.

Before embarking on his educational endeavors, Graham had a notable corporate career. He held General Manager roles with Hilton with whom he worked in various regions, including Asia, the Middle East, and Africa. This extensive experience in the hospitality industry allowed him to develop a deep understanding of global business operations and management.

In addition to his corporate roles, Graham has also run his own hospitality business for 25 years. His entrepreneurial spirit and commitment to excellence have earned him a reputation for delivering exceptional service and creating memorable experiences for his clients. Graham's expertise has also been sought after as a consultant, where he has provided valuable insights and strategies to various organizations. He has played a crucial role in organizing and managing logistical protocols for various high-profile diplomatic events. These have included The State Visit of HM The Queen to Nigeria, CHOGM, and President Clinton's Visit to West Africa in the early 2000's.

Graham's love for East Africa where he has lived for the past ten years has also led him to work in the safari industry. He has during this period accumulated a wealth of experience and a deep understanding of the delicate interplay between tourism and environmental conservation 

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In an ever-globalized world, communication is crucial for businesses in the hospitality industry, including hotels, restaurants, and safari lodges. 

At Perfect English Hospitality, we specialize in enhancing the English language proficiency and technical skills of hotel and lodge staff. Our tailored courses ensure that your team can effectively communicate with guests, significantly improving their overall experience.  

Perfect English Hospitality uses the communicative approach to language learning, focusing on developing students' speaking and listening skills. Our teachers also incorporate cultural aspects into the curriculum, giving students a deeper understanding of the language and its context 

All our courses are bespoke for your property and tailored to 

IMPROVE COMMUNICATION

Language training enhances communication between staff and customers, preventing misunderstandings and elevating service quality.

ELEVATE THE GUEST EXPERIENCE

Strong language skills help in providing superior customer service and building customer loyalty.

IMPROVE INCLUSIVITY AND CULTURAL AWARENESS 

Language training.

promotes diversity and inclusive environments by fostering cultural awareness.

TALENT RETENTION AND COST SAVING

Investing in staff training also empowers employees with the confidence and skills needed to handle challenging situations effectively, ensuring that every guest feels valued and respected. Moreover, it fosters a positive work environment, where team members feel supported and motivated to perform at their best. This investment in human capital translates to higher employee retention rates, saving businesses the costs associated with high turnover.